I agree Our site saves small pieces of text information (cookies) on your device in order to deliver better content and for statistical purposes. You can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings you grant us permission to store that information on your device.
For guidance on how to map and design a grievance mechanism, take a look at the Shift Worksshop Report Remediation, Grievance Mechanisms and the Corporate Responsibility to Respect Human Rights (2014)
To learn more about the practical applicability of the UNGP effectiveness criteria, take a look at the report Piloting Principles for Effective Company-Stakeholder Grievance Mechanisms: A Report of Lessons Learned (2013) produced by the CSR Initiative / Harvard Kennedy School on behalf of the Special Representative of the United Nations Secretary-General for Business and Human Rights. The report features serveral case studies of existing corporate grievance mechanisms
For a feeling of how civil society organizations are supporting rights holders seeking remedy to find the right forum for their complaint, take a look at the SOMO website http://grievancemechanisms.org/ and the FDIH guide Corporate Accountability for Human Rights Abuses: A Guide for Victims and NGOs on Recourse Mechanisms (2016)
One fine body…