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You will now have a basic understanding of the human rights issues relevant to your business. The next step is to map what existing processes you have in place to prevent and mitigate the potential impacts you have identified. This will help you understand if existing processes are appropriate given your business’ potential impacts or if there are gaps that need to be filled to ensure you effectively prevent negative impacts from occurring, or become aware if they have happened so that you are able to address them. Possible information sources are: corporate policies and code of conducts, employee statistics and surveys, health and safety procedures, supplier policies, audit processes and results, environmental management systems, customer complaints mechanisms and so on. In order to refine your map, you will need to engage with others in your business.You can use this opportunity to raise general awareness about the main potential impacts you have identified and make sure your understanding of existing processes is informed by the expertise and experience of your colleagues in the relevant departments. Along the way you will find yourself educating your colleagues as well as further informing yourself about the breadth and depth of the impacts the business can have.
You can start with making a list of key business functions that most likely need to be involved when addressing the human rights impacts identified previously and what processes to look into:
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