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By pursuing the steps outlined before, you have successfully taken your first steps on the way towards human rights due diligence. In the previous steps you have identified relevant potential human rights impacts of your business and assessed how well your processes are equipped to prevent and mitigate negative impacts. You have identified and prioritised concrete actions you can take to improve your performance.
Going forward you will now
implement and monitor the implementation of your road map. This will involve
identifying indicators that help you measure improvements in your performance,
e.g. number of employees trained on human rights or the number of procurement
contracts reviewed according to human rights criteria. Celebrate successes and
improvements and start communicating about your identified risks and actions. A
thorough ongoing due diligence process will look for continuous improvement in
all the elements shown in Chart IV. This means creating systems and processes that
are appropriate for the nature and scale of your business, and enable you to
become aware of changes in your impact profile over time, reacting to them,
providing remediation in case something has gone wrong, tracking your performance
and communicating what you are doing to your potentially affected groups and
other relevant stakeholders. You can find further information on how to manage
your social impacts and set up proactive and continuous due diligence processes
in the Advanced pracitioners section.
You should look out for opportunities for embedding human rights offered by an upcoming review of existing systems, e.g. introduction of new compliance procedures, an upcoming investment opportunity in a new country, new product development or a general update of a company policy. In any case, ongoing due diligence requires engagement within and outside of the business, especially with those groups of people potentially impacted by your business. This engagement will inform you about your actual impacts, whether your mitigation actions work, if your processes are sufficient and how best to remediate when something has gone wrong. Regularly exchanging with others in your sector or companies in a
similar situation to learn from each other’s experiences can help you refining and adapting your approach over time. Above all, understand that human rights due diligence is a learning process, and that the basis of it is a proactive, mindful inquiry into the impacts and how they can be managed which improves over time.
Closing the gaps in your existing business practices and establishing continuous due diligence practices is likely to involve some of the measures highlighted in the table below.
One fine body…